Thank you for shopping at Elementz4 Designs, LLC!
If you’re not happy with your purchase, we’re more than happy to help you.
Shipping for Exchanges & Returns
You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.
Exchanges
Once we have received your return (within the seven days), we will send out your new item.
Returns
You have seven (7) days to contact us about a return/exchange of an item from the date that you purchased it and fourteen (14) days to return the item after delivery.
To be eligible for a return at Elementz4 Designs, LLC, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it. We require the original receipt or proof of purchase to be eligible for a return.
Refunds
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item. If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in 7-15 business days.
If you have any further questions regarding your refund, return, and/or exchange, please, don’t hesitate to contact us to find out more.
